PUBLICATIONS
Take This Job and STUFF It!
A Practical Guide for Document Operations Managers

Whether you are an operations rookie or a seasoned veteran. there are always new
things to learn about the document industry. This book explains the ins and outs of the
document production and distribution business in a straight-forward, easily understood
manner. Included are dozens of tactical moves that managers can make immediately
to improve productivity, raise quality, and lower expenses - often at little or no cost!

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"Very educational. Every Operations Manager should use this as a reference guide!"
Cheryl Simerson, EDP
CS Design & Print LLP

"Take This Job and Stuff It is an invaluable resource tool for managers looking for ideas and
solutions for their document and mail operation strategies."
Ken Waddell, Publisher
DOCUMENT Magazine

"A must read for newer and experienced supervisors and managers in the document distribution
industry... I highly recommend it!"
Wes Friesen, CMDSM, EMCM, MQC
Conference Speaker, University Instructor, and Manager for Portland General Electric
NEWSLETTERS
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issues on topics of interest to
document center professionals
Copyright 2006-2009
Print/Mail Consultants
All rights reserved.
Instead of endorsing the latest trends or specific
technologies, this book provides time-tested techniques
the author has personally used as a programmer, as a
manager, and as a consultant. Mike Porter has helped
many organizations succeed, and with this book will help
you too..
Mark Fallon, President & CEO, The Berkshire Company
FREE VIDEOS
VIDEO:Basic Quality Control
VIDEO: What Is Your IMB Strategy?
Hear a story about how inadequate quality controls caused
some big problems with tax bills. Get tips on some basic
QC strategies.
Mailers seem to fall into one of four categories when it
comes to their Intelligent Mail Barcode implementation
plans. Which group are you in?
VIDEO: Mail Piece Integrity
An increased level of personalization combined with a
lower overall mailing volume makes every piece more
valuable. Add in concerns about privacy and it's important
to understand the level of security and control that is
appropriate for your print and mail jobs.
VIDEO: What Were They Thinking? Mailing Blunders Part 1
From our "What Were They Thinking?" file. Stories of
document print & mail problems that were bad enough to
get media attention. Be glad these problems didn't happen
to you! PART 1.
VIDEO: What Were They Thinking? Mailing Blunders Part 2
More stories about difficult times for document industry
staff. But we've also included some positive moves made
by savvy print/mail professionals. Included is a list of 6
simple things you can do to avoid errors that get publicized
in the news. PART 2.
Content Marketing For the Document Industry
Tags: document industry print and mail content marketing
Now available on this site - A selection
of audio clips from our popular series

90 Second Content Marketing Lessons

Listen for free!

CLICK HERE
VIDEO: What Were They Thinking? Waste!
Examples of mail that missed the mark. Included are
coupons for stores 2000 miles away, discounts on boat
insurance sent to non-boating consumers, and
transactional documents for accounts with a balance of 2
cents.
VIDEO: Mobile Barcodes
Focuses on how to utilize mobile barcodes on any mailing.
Document Operations Experts
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